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Commercial mediation services

Resolve disputes quickly and affordably with expert commercial mediation. We’re fast, fair and have a track record of success.

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Mediation services

How we help

Don’t let disputes drag your business down. Our expert commercial mediators will help you find a fast, satisfactory conclusion.

Disputes happen. But when they get out of hand, they can have catastrophic effects on your business and your bottom line.

Don’t let them drag you down. Call in our mediation lawyers and they’ll help you bring your conflict to a swift conclusion – with minimal stress and minimal costs.

Mediation is a form of alternative dispute resolution. It aims to resolve disputes through formal negotiations, overseen by a professional mediator.

Through mediation, we’ve helped clients settle disputes worth hundreds, thousands and millions of pounds. No matter what’s at stake, our approach remains the same – we move quickly, act fairly and do everything we can to avoid escalation.

Contractual disagreement? Deadlocked negotiation? Project delays? We’ve dealt with them all. Discover how we can help you too.

Commercial mediation services


Our mediation services


Mediation can be arranged quickly and is typically completed within a day or two.


Mediation has a very high success rate. More than 90% of cases are settled without court action.


Litigation and arbitration can be expensive. Mediation is usually cost-effective in comparison.


Mediation isn’t subject to the same rigours and regulations as court proceedings and can be entered at any time before a legal settlement.


Mediation happens behind closed doors. Anything you say is confidential and can’t be used against you in court.


When you’re done, you’re done. Mediation settlements are legally binding, so you can be confident the matter is settled.

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Useful information

Frequently asked questions

What is a commercial dispute?

Simply put, a commercial dispute is a disagreement between businesses. These kinds of disputes typically arise when businesses work together and something goes wrong.

We regularly help with disputes about:

  • Pricing
  • Quality of service
  • Delays in service delivery
  • Contractual conformance

That said, every dispute is different. Reaching a satisfactory resolution requires patience, objectivity and a careful understanding of the facts. That’s where our trained mediators can help.

What is commercial mediation?

Taking commercial disputes to court can be stressful, time-consuming and expensive. That’s why we recommend attempting alternative methods of resolution – in most cases, it’s wise to treat litigation as a last resort.

Mediation is one such alternative, and the first step in a formal dispute resolution process. It’s effectively a private meeting, where you attempt to resolve your conflicts through discussion and compromise.

Mediation sessions are facilitated by a trained professional called a mediator. This is the key difference between mediation and informal discussion.

Mediation is often quicker, cheaper and more flexible than taking legal action. It’s also confidential, so you’ll avoid the negative publicity that can come with court proceedings.

How does commercial mediation work?

Mediation is conducted as a meeting or multiple meetings. These may happen in person, or remotely using video-conferencing software.

Representatives of both parties will be expected to attend, as well as the appointed mediator. The businesses involved may choose to bring legal representatives too.

The mediator is there to help discussions go smoothly and productively, but they never take sides – their role is that of an objective third party.

Usually, all attendees will engage in a group discussion, followed by private meetings with the mediator. This process can be repeated several times.

If a resolution is reached, the parties may decide to document it in a binding written agreement.

How much does commercial mediation cost?

Fees for commercial mediation vary depending on the nature of the dispute and the number of mediation sessions required. Usually, both parties will agree on an appropriate mediator and split the costs among themselves.

At Milners, we pride ourselves on providing effective mediation at a sensible price. If you want to resolve your disputes quickly and smoothly, please get in touch for a free, no-obligation consultation.

Where we are

Find us

We're proudly based in Yorkshire and County Durham, but help clients throughout the UK. Our lawyers are based at our headquarters in Leeds and our family of offices in Pontefract, Darlington and Harrogate.

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We'll discuss your problem in detail and lay out expected costs so you'll know where you stand from day one. Your first consultation is completely free and comes with no strings attached.

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